Dispute Management Buyer's Guide for Banks & Credit Unions

Top Features to Evaluate in Dispute Management Systems – including a Reg E Quick Reference Guide 

What you’ll learn inside:

  • How examiners expect Reg E disputes to be logged, timed, credited, and documented — including oral notices, provisional credit, and liability calculations
  • The most common Reg E violations and misclassification errors driving repeat findings at banks and credit unions
  • Why spreadsheets, email, and core systems fail Reg E and where manual processes create audit risk
  • What a modern Dispute Management System must automate to pass exams, from timers to audit trails
  • How to evaluate DMS vendors using regulator-driven criteria instead of feature checklists
Why this guide exists
Most Reg E findings don’t come from fraud — they come from missed deadlines, misclassified disputes, and incomplete documentation.
This Buyer’s Guide was written to show dispute, deposit ops, and compliance teams exactly how examiners expect disputes to be:
• Logged
• Timed
• Credited
• Tracked
• Documented
— and how modern teams are replacing spreadsheets, inboxes, and core workarounds with systems built to survive an exam.

our software does more

Fintegrate technology offers efficient
solutions for your financial institution.


our software does more

Fintegrate technology offers efficient
solutions for your financial institution.