Without the right management system, disputes pile up across email chains, spreadsheets and sticky notes. Reg E and NACHA deadlines get missed and cases fall through the cracks.
FusionDMS is a better way to manage disputes, consolidating and automating workflows, compliance and audit trails in one powerful platform.
Reduction in dispute processing time
Boost in productivity
Reduction in losses
Reg E and NACHA deadlines are built directly into FusionDMS, with automated alerts, timers and escalations that keep every case on track.
Keep every case moving with automated workflows that guide your team through every step of the dispute process, eliminating manual re-entry and duplicate cases.
Every attachment, comment, action and status change is logged automatically, giving auditors instant access to complete case histories.
FusionDMS automates the full chargeback, representment and arbitration workflow, with an internal ledger that tracks provisional and final credits.
Real-time dashboards give managers instant and customizable visibility into case status, team workloads and dispute trends.
No two institutions are alike. That’s why our specialists will collaborate with your team to configure FusionDMS for your specific workflows and operational needs. And we’ll support you as those needs evolve.
When First Texas Data’s decade-old dispute management system was on the way to sunset, they replaced it with FusionDMS. That choice cut dispute processing times by 50%.
See how automated workflows and built-in Reg E compliance transformed their operation.
Most Reg E findings don’t come from fraud. They come from missed deadlines, misclassified disputes and incomplete documentation.
Our Dispute Management Buyer’s Guide shows you exactly what examiners expect and how to evaluate a solution that’s built to survive the exam.
FusionDMS handles ACH, debit card, credit card, ATM, check and remittance transfer disputes, covering the full range of transaction types your institution manages under Reg E and Reg Z.
Deadlines are built directly into the workflow. FusionDMS automatically tracks and alerts your team to every Reg E and NACHA deadline based on claim type, so nothing slips through the cracks.
FusionDMS integrates with all major core processors including Jack Henry, Fiserv, FIS, DCI, CSI and Finastra. Integration is handled by our implementation team as part of the standard onboarding process.
Yes, FusionDMS is a web-based SaaS platform that requires no on-premises installation, making it accessible from any modern browser with minimal IT overhead.
Implementation timelines vary based on institution size and configuration needs, but FusionDMS includes a structured 30-day UAT window with issue tracking and weekly review meetings to ensure a smooth go-live. Your FIntegrate project team will establish a specific timeline during the onboarding process.
FIntegrate’s 100% U.S.-based support team is available to assist with questions, training and system updates. Beyond reactive support, FIntegrate engages with clients on an ongoing basis to identify new opportunities and address evolving needs.
A community bank we’ve worked with for years recently went through a core conversion. They needed the answer to this question, “What are we going to do with the old checks, statements & reports?”
Huge thanks to The Credit Union Connection for featuring this article that highlights the story on the new partnership between FIntegrate Technology and OMNICOMMANDER.
Industry veterans unite to give banks and credit unions greater access to OMNICOMMANDER’s integrated digital ecosystem and FIntegrate Technology’s collections, recovery, dispute management, and data migration solutions.
The “buy everything from your core” approach made sense in a simpler era. It makes less sense now. FIntegrate CEO Kris Bishop examines why financial institutions are rethinking the all-in-one model.
A Texas-based banking technology firm replaces a decade-old, sunset-bound system with a feature-rich, on-premise dispute management platform that brings automation, consistency, and compliance confidence to its operations.
Introduction In the fast-paced financial services industry, choosing the right collections and recovery management solution can be a challenging task. The following case study presents the story of REV Federal Credit Union who, after moving away from FusionCRS , found…
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