FusionCRS

Collections & Recovery

From early-stage delinquencies and loss mitigation management, to charge-off recovery management and accounting, FusionCRS can handle it all.

Consolidate

FusionCRS streamlines the management of collections, loss mitigation and recoveries – all within one platform and database. Our solution provides the tools to manage any type of relationship in any state or status. From early-stage delinquencies and loss mitigation management, to charge-off recovery management and accounting, FusionCRS can handle it all.

Predict

Our Charge-Off Risk Score (CORS) model accurately predicts charge-off risk for each delinquent account. Our proprietary algorithm uses account holder data in the FusionCRS database to analyze various data points in order to calculate charge-off risk. Using this charge-off risk score, we drive accounts to pre-defined, automated workflows and allow you to focus experienced resources on higher risk delinquencies.

Automate

Together, we identify inefficient, manual processes and completely automate these areas. Achieve significant cost reductions and efficiency improvements through automation and effective multi-channel communications. Collection resources are able to manage more accounts through the productivity improving tools and capabilities of FusionCRS.

360 degree view

Consolidated database to manage ALL assets and DDA accounts

360 degree view

FusionCRS provides a 360 degree view of all relationships, including accounts processed on your core and others that may be managed by outside servicing processors, such as credit cards, mortgages and/or student loans
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Automated Workflows

Eliminate manual procedures to improve productivity, decrease delinquencies, and reduce charge-offs.

Automated Workflows

Our powerful Workflow engine ensures the implementation of your collection and recovery best practices, policies, and procedures.Special Collection tracking reduces and eliminates the use of manual spreadsheets and other inefficient means of tracking and reporting for repossessions, bankruptcies, foreclosures, and other special collection statuses.
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Dashboards & Reporting

FusionCRS provides standard and custom dashboards and reports

Dashboards & Reporting

Eliminiate the need for spending hours in spreadsheets creating various reports for management. FusionCRS can automate various dashboards and reports to provide real-time visibility into the collections and recovery portfolio. Any dashboard or report can be exported to preferred file formats.
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Advanced Loss Mitigation Management

Configurable loss mitigation for ANY special asset tracking and reporting

Advanced Loss Mitigation Management

• Repossessions • Foreclosures • Bankruptcies • Other Real-Estate Owned • Legal •Modified and Troubled Debt Restructuring Loan Management • NSF Accounts (including those that are not delinquent or negative) • Watch List (non-delinquent/fraud suspects)
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Overdraft Management

Fusion CRS automated workflow is custom-designed to meet each individual client’s needs.

Overdraft Management

Overdraft Protection workflow identifies overdrawn deposit accounts and then generates customer letters and notices automatically to be ready to be sent out. Rules-based workflow automatically generates Reg E Opt In and Opt Out compliance letters and notices as well.
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Recovery Accounting Module

Fusion CRS software makes manual tracking of recovery assets or dollars and the use of spreadsheets obsolete

Recovery Accounting Module

Our “shadow” Recovery Accounting Module (RAM) is used for tracking ledger balances, interest accruals, and posting user-defined recovery and expense transactions for charged-off accounts.
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Charge-Off Risk Scoring

Our Charge off Risk Scoring model uses next-generation data science to accurately predict charge off risk for delinquents each day. You establish your parameters for each category, and FusionCRS automatically calculates a risk score Collection efforts for accounts identified as low-risk are completely automated with Fusion Agentless Workflow System (FAWS). FAWS is configured to meet your workflow requirements, and leverages the extensive use of low-cost, highly effective communication channels, such as SMS texting and emails, ensuring that your staff is focused on high-value targets.

Recovery Accounting Module

Fusion CRS software makes manual tracking of recovery assets or dollars and the use of spreadsheets obsolete. Our “shadow” Recovery Accounting Module (RAM) is used for tracking ledger balances, interest accruals, and posting user-defined recovery and expense transactions for charged-off accounts. For customers with a significant volume of recovery and expense transactions, we can accept a daily file and update RAM automatically. RAM eliminates the need for manual recovery and expense accounting for paying charge-offs, judgments, and other work-outs.

Customizable Dashboard
& Extensive Reporting

Our software provides an intuitive, simple solution that can be customized for your needs. Stop your staff from spending hours in spreadsheets creating monthly board reports or quarterly CALL reports. With Fusion CRS, your team can access the specific information they need to make the most efficient use of resources and automate the creation of these and many other reports for uploading or reporting. Standard reports provided include Relationship History, Resource Productivity, Loan Product Delinquency Statistics and Work Group listing Report. You can print and export your reports in many various file formats.

Automated Workflows

Eliminate manual procedures to improve productivity, decrease delinquencies, and reduce charge-offs. Our powerful Workflow engine ensures the implementation of your collection and recovery best practices, policies, and procedures. No More Spreadsheets! Special Collection tracking reduces and eliminates the use of manual spreadsheets and other inefficient means of tracking and reporting for repossessions, bankruptcies, foreclosures, and other special collection statuses. No need for you to spend time creating your own workflow and special tracking in Fusion CRS. Our solution comes pre-configured with workflow templates, and special collection and recovery tracking screens that can be easily customized to meet your specific needs.

Let's Break it down

our software does more!

We help financial institutions increase revenue and reduce costs associated with the management of delinquencies, loss mitigation, and recoveries.

Core Processing and Services Integration

We work with each customer to integrate Fusion CRS where needed. Fusion CRS is integrated with most of the leading core processing platforms today. We also have experience integrating with several mortgage and card portfolio processing systems, letter printing fulfillment vendors, recovery agencies, insurance companies, auto dialer platforms, and many other services where integration with Fusion CRS is required. 

Core Experience and Other Third-Party Providers Include: