Retail collections teams are under increasing pressure. Across banks and credit unions, consumer and auto delinquency volumes are rising, portfolios are becoming harder to manage, and examiner expectations continue to increase—all while staffing and resources remain constrained.
The challenge isn’t just delinquency levels.
It’s whether collections operations are structured, consistent, and defensible.
In this 30-minute webinar, we’ll walk through:
This session is designed for professionals responsible for managing collections, recovery, and operational risk.