Bank of Luxemburg Adopts FusionDMS for Efficient Dispute Management

FIntegrate Technology is thrilled to announce that Bank of Luxemburg has chosen to implement FusionDMS, our innovative dispute management solution. We welcome Bank of Luxemburg to our growing family of financial institutions leveraging cutting-edge technology to better serve their communities.

Brian Vogeltanz, Compliance Officer at Bank of Luxemburg, explains the motivation behind their decision: “With an increase in debit card disputes over the past few years, the bank needed to transition from a manual dispute claim process and seek a more efficient process.”

By adopting FusionDMS, Bank of Luxemburg is set to transform its approach to handling disputes. This move will not only increase efficiency but also improve customer service by streamlining the dispute resolution process.

Although we don’t typically announce every new partnership, this one represents the collaborations we’re establishing to help community banks and credit unions automate and streamline their dispute management processes. Our team is excited to continue providing fintech solutions that address the evolving needs of community banks and credit unions.

Stay tuned for more updates on how FusionDMS is transforming dispute management in the financial sector.‌

About FIntegrate Technology

FIntegrate Technology is a leading innovator in the financial technology sector. We provide cutting-edge Dispute Management Software, Legacy Data Conversion Solutions, and Collections and Recovery Solutions, designed to streamline financial processes and enhance customer experiences. FIntegrate Technology is committed to helping financial institutions optimize their operations and achieve efficiency.

See how banks and credit unions handle disputes with less manual work.

Compare your options in our free Buyer’s Guide, or talk with our team about your dispute process.

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Why banks and credit unions work with FIntegrate

Our leadership has built four companies that banks and credit unions rely on every day. Tell us what you’re working on.

Disputes (FusionDMS): Automated Reg E deadline tracking with alerts, a complete audit trail, and Chargeback Intercept, which resolves eligible card disputes before they become chargebacks.

Collections and recovery (FusionCRS): Automated collections and recovery workflows with a full view of every customer and member relationship.

Legacy data (FusionLRS): Access your legacy data without paying legacy conversion prices, from a team with more than 5,000 conversions behind it.

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