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Insight from FIntegrate’s experts.
Bank operations manager tangled in holiday lights at a desk piled with dispute paperwork, holding a "Ho Ho No" mug

Bah Humbug: How Banks and Credit Unions Can Prepare for the Holiday Dispute Surge

Holiday disputes don’t peak in December. They peak in January and February, when customers and members open their statements and find charges they don’t recognize, orders that never arrived, and returns the merchant never credited. Banks and credit unions that want to handle the holiday dispute surge without overtime or missed Reg E deadlines should put two things in place before the new year…

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Is Your Regulation E Program Built to Pass an Exam?

Regulation E exam findings are not declining. Federal Reserve, FDIC, and NCUA examiners identified electronic fund transfer violations among the most frequently cited consumer compliance failures in 2024 — and the pattern is consistent across institutions of all sizes.

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What About the Archive Data?

A community bank we’ve worked with for years recently went through a core conversion. They needed the answer to this question, “What are we going to do with the old checks, statements & reports?”

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FIntegrate for Legacy Data Conversion vs DIY

Legacy data conversion is not a simple file transfer. Your historical archives — check images, loan documents, signature cards, statements, corporate resolutions, and all the required indexes, mapping and meta data — are locked inside systems with proprietary formats, inconsistent metadata, and undocumented quirks.

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