Holiday disputes don’t peak in December. They peak in January and February, when customers and members open their statements and find charges they don’t recognize, orders that never arrived, and returns the merchant never credited. Banks and credit unions that want to handle the holiday dispute surge without overtime or missed Reg E deadlines should put two things in place before the new year…
FIntegrate Technology announced Chargeback Intercept™, a new FusionDMS capability that lets banks and credit unions resolve eligible card disputes with a merchant credit before a chargeback is filed.
(Credit Union Business News Featured Article)
Traditional data conversions can often cost in excess of $40,000 to $60,000 or more, plus ongoing maintenance of multiple legacy systems. Learn more.
In today’s digital banking landscape, financial institutions face challenges in efficiently managing disputes & optimizing collections & recovery processes.
Chargeback volumes are expected to surge to 337 million by 2026, according to a Mastercard report. Streamline your financial institution’s dispute management!
There is also a current of cautious optimism. Credit unions hold a depth of data that few industries can match. When used with intention, that insight can surface issues earlier, guide more human outreach, and help institutions respond before financial strain becomes loss.
Recently, many FIs were hit with challenges resulting from outdated, inefficient technology, and have been forced to expedite their digital banking offerings.
Whether you’re ready for a demo or just exploring your options, we’d love to hear from you. A member of our team will be in touch within one business day.
Our leadership has built four companies that banks and credit unions rely on every day. Tell us what you’re working on.
Disputes (FusionDMS): Automated Reg E deadline tracking with alerts, a complete audit trail, and Chargeback Intercept, which resolves eligible card disputes before they become chargebacks.
Collections and recovery (FusionCRS): Automated collections and recovery workflows with a full view of every customer and member relationship.
Legacy data (FusionLRS): Access your legacy data without paying legacy conversion prices, from a team with more than 5,000 conversions behind it.
