Raising Your Dispute Write-Off Threshold? Watch This First
He said that he never went to the wine tasting. The merchant had a photo of him holding a glass. That’s a real dispute,
Bah Humbug: How Banks and Credit Unions Can Prepare for the Holiday Dispute Surge
Holiday disputes don’t peak in December. They peak in January and February, when customers and members open their statements and find charges they don’t recognize, orders that never arrived, and returns the merchant never credited. Banks and credit unions that want to handle the holiday dispute surge without overtime or missed Reg E deadlines should put two things in place before the new year…
FusionDMS for Credit Unions & Community Bank Disputes: Faster Resolution, Stronger Compliance, Less Back-Office Work
FusionDMS helps credit unions and community banks automate dispute workflows, meet Reg E and NACHA deadlines, and produce audit-ready compliance reports without adding headcount.
Understanding On-Premise vs. Hosted Dispute Management: Which Deployment Model Is Right for Your Financial Institution?
When evaluating dispute management technology, one of the biggest decisions isn’t just which platform to choose, it’s how you want to deploy it. Should your institution host the solution internally, or should your technology provider manage the infrastructure for you?
Is Your Regulation E Program Built to Pass an Exam?
Regulation E exam findings are not declining. Federal Reserve, FDIC, and NCUA examiners identified electronic fund transfer violations among the most frequently cited consumer compliance failures in 2024 — and the pattern is consistent across institutions of all sizes.
What About the Archive Data?
A community bank we’ve worked with for years recently went through a core conversion. They needed the answer to this question, “What are we going to do with the old checks, statements & reports?”
Lightening the load of loans in default
Financial institutions need to take proactive means to monitor portfolios. Our alternative data, predictive analytics & text-based communications can help!
FIntegrate for Legacy Data Conversion vs DIY
Legacy data conversion is not a simple file transfer. Your historical archives — check images, loan documents, signature cards, statements, corporate resolutions, and all the required indexes, mapping and meta data — are locked inside systems with proprietary formats, inconsistent metadata, and undocumented quirks.
Now It’s Both Regulators: The Fed and FDIC Agree — Reg E Error Resolution Is a Systemic Problem for Community Banks
For years, community banks and credit unions could treat Regulation E error resolution as one more item on a long compliance checklist. That’s no longer a defensible position.
When a Robot Files the Dispute: What Reg E and the Card Networks Expect From You Now
AI agents are starting to do two things your dispute team has never had to think about. They’re buying things on behalf of your customers and members. And they’re filing the disputes afterward.
How can we help?
Whether you’re ready for a demo or just exploring your options, we’d love to hear from you. A member of our team will be in touch within one business day.
Why banks and credit unions work with FIntegrate
Our leadership has built four companies that banks and credit unions rely on every day. Tell us what you’re working on.
Disputes (FusionDMS): Automated Reg E deadline tracking with alerts, a complete audit trail, and Chargeback Intercept, which resolves eligible card disputes before they become chargebacks.
Collections and recovery (FusionCRS): Automated collections and recovery workflows with a full view of every customer and member relationship.
Legacy data (FusionLRS): Access your legacy data without paying legacy conversion prices, from a team with more than 5,000 conversions behind it.
- 100% U.S.-based support team
- Structured onboarding
- Proactive engagement
- Audit-ready documentation